Our Story

Someone recently asked us what keeps us up at night and what gets us out of bed in the morning. Our answer was simple: The family business.

We don’t just run our business. We live our business. And that tradition goes back a long way.

The story of The Arbors starts with E.A. Gralia Construction, founded in 1966 by our grandparents, Ernie Gralia Jr. and his wife Rose Marie Gralia. Gralia Construction built more than 5,500 housing units, as well as schools, a hotel, nursing homes and several housing developments for the elderly. Their children, Ernie and Carole, along with their spouses, Bonnie and Gary, worked for the company.

The early stages of our family’s involvement in elderly housing started in 1979, with the construction of Pheasant Hill Village. It consisted of housing for the elderly and affordable family housing. Shortly thereafter, Wilbraham Commons was built. Managing Pheasant Hill Village and Wilbraham Commons laid the groundwork for pursuing assisted living.

Ernie III had a passion for real estate development and assisted living was the logical next step. Carole became the management operations person for the elderly housing complexes, various condominium developments and subsequently became the lead operations person for the assisted living businesses.

Pheasant Hill Village and Wilbraham Commons made it clear that seniors need to keep moving and have a purpose in life. Activities programs were set up by staff and many were run by us, the family’s third generation. Monthly meals were prepared by the residents with staff assistance. The meals were delivered to residents who were unable to attend the dinner and leftovers were given to residents that needed food. If we saw a resident failing, we called their family and followed up with caretakers. This knowledge and experience proved invaluable entering the assisted living business.

The third generation was raised with a well-established work ethic and the drive to make a difference in people’s lives. Amie, Sara, Emily and Jason (now Sara’s husband) started at the bottom and worked their way up over many years. With our assisted living communities, child care centers and Integra Health, our goal is to make a difference in people’s lives. We want to help others, be fair and give people opportunities to give the best care to their loved ones.

Our family has always cherished kindness, care and comfort to children, residents and our staff. We are hardworking people who aren’t afraid to get their hands dirty. Providing a quality product at a fair price has always been our goal.

Fairness is of the utmost importance for family, pricing, staffing and residents. We are real people. Not perfect, but caring and always striving to improve.

We don’t just run a business; we live our business. When recently asked what keeps us up at night and why do you get up in the morning, we answered, “Our family business!”

Our Team

We may be a little bigger today, but our family philosophy remains the same:  Genuine kindness, comfort and care can make a big difference in people’s lives.


Sara Robertson



Jason Robertson



Amie Hanrahan



Emily Gralia

Agency Director


Abigail Ireland

Administrative Associate


Cynthia A. Redin, Esq.

In-house Counsel


Sean Wadland

Development Associate


Sue Egan

Employment and Benefits Administrator


Michelle Veratti

Social Media Manager


Sharon Michaels

Administrative Assistant



Ernest A. Gralia, III



Carole Ann Veratti


Our Companies

Elm Development is an indispensable arm of The Gralia Group, serving with the same integrity as the other companies in the family of businesses. Elm Development provides a full range of real estate development services, including permitting, design and financing, for hotels, office buildings, residential apartments/condominiums, commercial properties and other real estate properties. They initiate and process individual and joint real estate development ventures with conventional, FHA and tax-exempt bond financing.

Westwood Management Company brings a diverse and extensive background in real estate management and marketing to The Gralia Group. Rounding out the full-service capabilities of our company, Westwood Management initiates and facilitates all aspects of successful marketing and managing. Properties managed by Westwood Management and its managing member include assisted living residences, multifamily residential apartment units and residential condominium units, as well as professional office condominiums.

Magnolia Management Company was started by the third-generation of the family. We have extensive experience and expertise in managing and marketing senior housing developments including market analysis, real estate entitlement, financing, construction oversight, marketing, and managing senior housing.


The third generation of the family is in the process of incorporating the services offered by Elm Development into their own company. Magnolia Development will provide the same full range of real estate development services as Elm Development, in addition to new areas informed by the experience and expertise of the new generation.

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